Shop management software for heavy equipment, generator and hydraulic shops

One place for work orders. Run the shop floor and the field from the same work order, bill it the day it's done, and keep every unit's history where the next tech can find it.

  • 14 days free, card on file, nothing charged during the trial
  • Free migration help
  • Cancel anytime

From the call to the paid invoice

  1. 1

    Take the job

    A call, a portal request or an inspection finding becomes a work order with the customer, the unit and a priority.

  2. 2

    Do the work

    Techs clock in from the app, log time and parts, add photos and notes. The office sees it live, in the shop or in the field.

  3. 3

    Bill it

    The invoice comes from the work order. Email it with a pay link and take card or ACH online.

  4. 4

    Keep the history

    Everything lands on the unit: hours, parts, findings, photos. The next PM and the next tech start from it.

Everything the shop runs on

Included on every plan.

Work orders

Intake to invoice: tasks, time, parts, photos, notes and an audit trail on every job, for the shop floor and the field.

Dispatch and scheduling

Drag-and-drop board by day or week, conflict detection, technician availability, time off and route optimization.

Preventive maintenance

PM rules by hours, miles or dates on customer equipment, and maintenance schedules on your own fleet, that create the work orders when due.

Parts and inventory

Stock levels, bin locations, reorder points, cross-references to equivalent parts, purchase orders, receiving and truck stock.

Estimates, invoicing and payments

Estimates customers approve online, invoices built from the work order, card and ACH payments, statements and aging, QuickBooks and Xero sync.

Equipment records

Make, model, serial, meters, components, manuals and the full service history of every unit your customers own, and of your own fleet.

Customer portal

Customers see their equipment, work orders and invoices, approve estimates, pay online and submit service requests.

Mobile app for techs

Work orders, time clock, photos, signatures, parts lookup and GPS on the phone, with offline access.

Reports

Revenue, work order analytics, technician performance, customer analytics, profitability and a custom report builder.

Modules for your trade

Add what your shop does. Hydraulics and rentals also run standalone, without the rest of the platform.

Hydraulic hose shop

Counter POS, assembly builder with crimp auto-match, serialized tags, crimp charts, reels and remnants.

Repair bench

Cylinder and pump jobs from intake through measurements, quote, approval and testing.

Equipment rentals

Rental desk with condition photos, signed agreements, deposits, rate tiers, overrun and damage.

Fleet and company assets

Your own vehicles and equipment with meters, PM schedules, GPS tracking, geofences and cost per mile.

Service contracts

PM and full-service agreements that bill on schedule and generate their own work orders.

Inspections and warranty

Inspection templates with photos and signatures; warranty registrations and claims.

Works with what you already use

Two-way sync with QuickBooks Online and Xero. Card and ACH payments through Stripe. Maps and routing from Google Maps. Email and SMS to customers, and your own manuals in the AI-matched bookshelf.

Simple, per-seat pricing

Plans from a two-person shop to a multi-branch dealer, monthly or annual. Every plan starts with a 14-day free trial.

Common questions

Who is ShopWorx for?
Shops that service, repair or rent equipment: heavy equipment repair shops, generator dealers and service companies, hydraulic hose and repair shops, and equipment rental yards. Field service, shop work or both.
Does it replace my accounting software?
No. ShopWorx runs the work and the billing, then syncs customers, invoices and expenses to QuickBooks Online or Xero so your books stay where they are.
Can my techs use it in the field?
Yes. The mobile app has work orders, the time clock, photos, signatures, parts lookup and GPS, with offline access when the job site has no signal.
Can customers see their own equipment and invoices?
Yes. The customer portal shows each customer their units, service history, estimates to approve and invoices to pay online, and lets them submit a service request.
How does the free trial work?
Pick a plan, add a card, and use everything for 14 days at no charge. We email you 7, 3 and 1 days before the trial ends, and you can change plans or cancel from Billing before the first charge.

Ready to run the shop from one place?

Start your free trial today. We'll help you bring your customers, equipment and parts across.