Does it handle both shop work and field service?

Yes. Shop jobs get a service bay and the shop-floor boards; field jobs get the dispatch board, route optimization and the mobile app. Both are the same work order.

Can technicians use it without a signal?

The mobile app has offline access for work orders, time entries and photos, and syncs when the connection comes back.

Can preventive maintenance run off the hour meter?

Yes. PM rules on customer equipment can be based on hours, miles or dates, and the system generates the work order when the interval comes due.

Can I bring in my existing customers, equipment and parts?

Yes. The setup wizard includes a data import step for customers, equipment and parts, and our team helps with migration during the trial.

Does it work with my accounting software?

ShopWorx syncs customers, invoices and expenses with QuickBooks Online and Xero, with a sync log and retry for anything that fails.

How does the free trial work?

Pick a plan, add a card, and use everything for 14 days at no charge. We remind you 7, 3 and 1 days before the trial ends, and you can change plans or cancel from Billing before the first charge.

Shop management software built for heavy equipment repair

Run the shop and the field from one place: every unit’s service history, every work order’s hours and parts, every invoice paid online. ShopWorx is the work order, parts and billing system for shops that fix excavators, loaders, dozers, trucks and the machines that keep job sites moving.

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14 days free, card on file, nothing charged during the trial
Free migration help
Cancel anytime

Sound familiar?

These are the problems this page exists to fix.

Paper work orders where hours and parts go unbilled because nobody wrote them down
Machines that come back for the same failure with no record of what was done last time
PM intervals tracked in someone’s head, missed until the unit is down
Techs in the field calling the office for the serial number, the last job, the part number
Invoices that go out days after the job and get paid weeks after that

A day in the shop with ShopWorx

1
Intake
A call, a customer-portal request or a tech’s inspection becomes a work order with the customer, the unit and a priority. Shop jobs get a service bay.
2
Work
Techs clock in from the mobile app, log hours against tasks, add parts from inventory or truck stock, take photos and notes. The office sees progress live.
3
Bill
The invoice is built from the work order’s labor and parts. Email it with a pay link; take card or ACH online. Statements and aging follow up for you.
4
Remember
Hours, parts, photos and findings land on the unit’s service history, and its meter readings advance the next PM.

What you get

Work orders and service bays

Tasks, time entries, parts, notes, photos and a full audit trail on every job. Assign multiple techs and a bay; task progress drives the status.

Equipment records that remember

Make, model, serial, hour meter and odometer, components, photos, manuals and the complete service history for every unit your customers own.

Preventive maintenance by hours or miles

PM rules on customer equipment generate the work orders when a meter reading or a date says they are due. Nothing waits for someone to remember.

Parts, inventory and truck stock

On-hand, reserved and on-order quantities, bin locations, reorder points, cross-references to equivalent parts, purchase orders and receiving, and the stock each truck carries.

Dispatch board and routing

Drag-and-drop scheduling by day or week, conflict detection, technician availability and route optimization for field calls.

Invoicing, payments and accounting

Invoices from work orders, card and ACH payments online, statements and AR aging, and a two-way sync with QuickBooks Online or Xero.

Mobile app that works offline

Work orders, time clock, photos, signatures, parts lookup and GPS on the tech’s phone, with offline access when the job site has no signal.

Inspections and estimates

Inspection templates with pass/fail, numeric ranges and photos; turn findings into an estimate the customer approves from the portal.

Warranty and predictive maintenance

Register parts and units under warranty, file and track claims, and see health scores and failure predictions on the equipment you service.

Questions shops ask us

Does it handle both shop work and field service?: Yes. Shop jobs get a service bay and the shop-floor boards; field jobs get the dispatch board, route optimization and the mobile app. Both are the same work order.
Can technicians use it without a signal?: The mobile app has offline access for work orders, time entries and photos, and syncs when the connection comes back.
Can preventive maintenance run off the hour meter?: Yes. PM rules on customer equipment can be based on hours, miles or dates, and the system generates the work order when the interval comes due.
Can I bring in my existing customers, equipment and parts?: Yes. The setup wizard includes a data import step for customers, equipment and parts, and our team helps with migration during the trial.
Does it work with my accounting software?: ShopWorx syncs customers, invoices and expenses with QuickBooks Online and Xero, with a sync log and retry for anything that fails.
How does the free trial work?: Pick a plan, add a card, and use everything for 14 days at no charge. We remind you 7, 3 and 1 days before the trial ends, and you can change plans or cancel from Billing before the first charge.

Run the shop from one place

Start a 14-day free trial. Your card isn't charged until it ends, and we remind you before it does.

Start your free trial Talk to us

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